One in five Sunweb customers already chooses more responsible travel

One in five Sunweb customers already chooses more responsible travel

Demand for sustainable accommodation continues to grow

The year has only just begun, and Sunweb is already sharing positive news. For the second year in a row, the holiday provider has made clear progress on sustainability. In 2026, three Sunweb-managed hotels in popular ski destinations received the internationally recognised Green Key certification: Le Mont Corbier (Corbier), L’Ecrin des Neiges (Chamrousse) and Le Stella (Châtel).

In addition, Hotel Margot – Sunweb’s very first Green Key-certified hotel – has successfully renewed its certification.

“This is a great confirmation of our commitment to making holidays more sustainable. From using energy more efficiently to reducing waste and raising awareness among colleagues and guests, sustainability is not an extra for us – it’s simply part of the journey,” says Monique van Agthoven, Head of Sustainability at Sunweb Group.

One in five Sunweb travellers chose a certified sustainable stay
In 2025, more than 21% of Sunweb customers opted for accommodation with a recognised sustainability label, such as Green Key, Travelife or Ecostars, with Spain and Turkey leading the way.

These accommodations make a real difference through smart energy use, thoughtful waste management and care for people and local communities.

With Sunweb, booking sustainable accommodation is straightforward. Customers looking to stay in a certified accommodation simply need to select the ‘sustainably certified’ filter on one of the Sunweb websites. Certification information is always up to date and reliable too, thanks to a real-time connection with the BeCause platform.

Sustainable and popular with guests
Sustainability also goes hand in hand with guest satisfaction. In 2025, the Net Promoter Score (NPS) for sustainably certified accommodation was, on average, 0.7% higher than for non-certified stays.

Guests who choose these accommodations tend to value different things. They are more relaxed about atmosphere and service, but more critical when it comes to room quality, safety and value for money.

Towards 80% certified accommodation by 2030
Sunweb has a clear ambition: by 2030, 80% of its customers should be staying in sustainably certified accommodation. To achieve this, Sunweb works closely with local partners, Green Key and BeCause, with a strong focus on larger hotel chains.

“More and more travellers are showing that responsible choices can also deliver the best experiences. It’s no longer about being perfect, but about enjoying your holiday more consciously. And often, it’s those small, responsible choices that make a trip feel even more meaningful,” concludes Van Agthoven.

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About Sunweb Group

As one of the largest travel operators in Europe, Sunweb Group is the driving force behind brands across seven international markets – in the Netherlands, Belgium, Denmark, Sweden, France, UK, and Germany.

At Sunweb Group, our ambition is to become the leading digital holiday expert. We’ll do this by continuing to develop distinctive digital brands that stand out and create personal and unique memories together with our partners. To achieve this, we’re not afraid to do things differently, shaking up the market and setting new and bolder standards.

Sunweb and Eliza was here are the group’s best-known brands. Sunweb leads the way in online package holidays for sun worshippers and winter sports enthusiasts alike. Eliza was here is focussed on small-scale trips to unique destinations for the inquisitive traveller.

With around 400 employees and more than 250 tour guides and area managers in local destinations, we’re always there for our customers. And as an employer, Sunweb Group are proud of our unique attitude. We encourage our people to strive for both personal and professional growth and to make a meaningful impact every day.

This combination of our people-focussed ethos, centralised management and a strong online business model has paid off with more than a million happy customers for Sunweb Group every year. Sunweb Group were acquired by Triton Fund V in February 2019, and we look forward to continuing to make travel a pleasure for millions more.

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