UX Researcher at Sunweb Group

Are you looking for a job in which you can show that knowing your users is the key to success? Are you curious by nature and eager to get to know our customers? Great! As a travel company, it is our priority is to make it easy and fun for our users to find, book, and have a great vacation. That's why we are looking for a UX Researcher for our Rotterdam office with knowledge and instinct for user needs and behaviour. We're hoping that this might be you.


Your challenge

  • Setting up and conducting UX research that generates (durable) insights about the experience of our customers (think of usability testing, field research, surveys, task analysis etc.)
  • Translate these insights in actionable ‘next steps’ to improve the user experience with our touchpoints.
  • Communicating UX insights by visualization of ideas and being the voice of the consumer towards the business and development.


What you bring

  • Motivation and enthusiasm to help our organization think more user centered
  • Knowledge and experience in setting up, executing and analyzing different forms of UX research
  • Strong communication skills, you have the ability to support decision-making by sharing knowledge about user insights, UX standards and practices 
  • Fluent in both written and spoken Dutch and English
  • A background ideally in Psychology, UX/interaction design or another related study

What you can expect

  • Work in a dynamic and international organization, on a daily basis with our UX specialist and product owners
  • Many possibilities to develop your skills and fill in your ambitions
  • Working with a broad range of brands like Sunweb, Eliza was Here, GOGO and Husk
  • An attractive discount on travel of our brands
  • 25 + 6 extra vacation days (at a full-time employment)

Sunweb Group is one of the leading travel groups in Europe. It is the driving force behind numerous brands operating within seven international markets: the Netherlands, Belgium, Denmark, Sweden, United Kingdom, Germany, and France. The tour operator activities are based in Zurich, headquarters and back-office in Rotterdam, software and web development in Girona and various sales offices around Europe.


Are you eager to start gaining insights about our users in order to give them a great holiday experience? Send us your resume and motivation via the "Apply Now" button!


Canvassing of this vacancy is not appreciated.

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